Replace & Return Policy

Have A Problem With Product(S)

If you have a problem with the product(s) you have receied, please inform us on email: . Please add order number and short information about the problem. If the product(s) is/are broken, please attach pics, showing the damage. In this case, the customer can choice wether to have a refund or to receive a new one product(s).

You Want To Have A Refund

If everything is OK with the product, but you are not sutisfied, you can return it and have a refund for it’s price. It’s needing to return it, before 14 days from the date fo receiving it, in his original package and condition, without be using. Please send it to the address:

  • Ehoo Trade LLC
  • str. Iliansko shose 1
  • Sofia 1220
  • Bulgaria
  • contact phone: +359 878 283 072

If the shipping costs are too high, please inform us on emai: and we will offer you a decision.